Dashboard
1. Appointments Card
- Created Appointments from the Task Manager will be located under the Appointments card
- Today: represents all Appointments scheduled for the current date
- Upcoming: represents future appointments for the current month
- Clicking: on the Appointment will show you a pop-up to update that Appt.
- + Button: This redirects you straight to the Task List
- Status: When clicking on To-Do you are presented with a few options
- Doing: Shows the Appointment as currently being done to let the other caregiver that's being worked on
- Done: Marks the Appointment as completed and will result in a success
- Not Completed: Let's the staff know that the Appointment ether got canceled or the resident did not go
Preview2. Alerts Card
- Medications: When clicking View this will auto-direct you to the Med Pass for that resident
- Health Monitor: This is connected to the Bowl Movement protocol in Health Monitor
- When clicked, you will fill out a BM pop-up for that resident
- The clock to remind you on the next BM will be in 72hrs
- These Alerts can be triggered off by going to the Resident profile and going to Profile Preference
- Alerts are shown every 72hrs, if you have missed medications from yesterday, it will still show missed
3. Resident Card
- + Button: This allows you to create a Resident for the current Facility
- Clicking: on the Resident pictures takes you directly to their profile
- Expiring Documents: Notifies you when your set date triggers and displays Expired
- Click on the document to take you directly to the folder where the file is located
4. Facility Card
- + Button: This allows you to create a New Facility for the current Account
- Percentage% Takes you directly to the inspection page to analyze if you are in compliance
- Days without Incidents: When an incident report is filled out, the number resets
- Expiring Documents: Notifies you when your set date triggers and displays Expired
- Click on the document to take you directly to the folder where the file is located
- Evacuation Drill: Click on View to take you directly to the Evacuation page to complete an upcoming Drill
5. Staff Card
- + Button: This allows you to create a New Staff Member for the current Account
- Search: Allows you to search for a staff member, not on the card
- Click: The Staff icon to go to their account as a shortcut
- Expiring Documents: Notifies you when your set date triggers and displays Expired
6. Notes - Under Facility
- Notes: Written from the Facility or Resident Progress Notes flagged as critical or Important will be shown in the notes card
- The staff member would click on View to show the Provider or Manager that they have acknowledged the note
- Click Close to dismiss the note and clear the Notes listed
7. Medications Card
- 5 Tabs: Show the overall status of Medications for each Resident in the Facility
- Refills: Are listed here with Medications you triggered to monitor how many pills are on hand
- Expiring: Shows which Medications are about to Expire
- Refused: Listed the most recent Medications that were Refused by the Resident
- Discontinued: Shows the most recent Discontinued Medications
- Recent: Lists the most Recently added Medications for all Residents
8. Toggle Between Facilities
- Click on the top Facility drop-down to switch between Facilities
- Click on the next Facility to access the information
9. Search Bar
- Search Bar: Allows you to search throughout the whole account for a Resident as a shortcut
- Type: The Residents name and select the Module you wish to go for that Resident
10. Know More Button (Videos)
- Click: The play button to access a library of help videos for specific sections within the app
- If you're in Resident Care, you will see videos for those individual modules
- Play: The video and watch a short tutorial on how to use Synkwise
11. Help Button
- Ask: For help by clicking on the ? to reach one of our team members
- You can also search for articles that are not found in the video library
- Sending: A message is very simple, just make sure to fill out each field so the help desk can fix the issue quick
- Attach: Any photos or files that will help with the process of elimination
12. Quick Access Center
- Quick Access: Allows the Staff member to complete their Tasks for their working shift quickly from the Dashboard
- Clicking on the down arrow will bring three options for that Task
- Mark as Done: To complete the Task
- Mark as Doing: To indicate to the team you are in the process of that Task
- View Details: To read the important detail for that Task
- Some Tasks: Have Health Vitals attached to them for the Staff member to complete before completing
13. Notifications
- Get Notified: When certain things trigger the Notification Bell, click on the checkmark to dismiss them
- Click on the gear to change any Notification settings
- See All to dismiss all notifications
14. Profile
- You: will find the most important setting for your personal information
- Upload your photo, Documents, Change your Password, Email and Sign Out
15. Navigation Bar
- Click: the 3 Lins to hold the Navigation bar out to see the text